Cookie Policy

This Cookie Policy explains how Reels of Joy Casino ("we," "us," or "our") uses cookies and similar technologies on our website (the "Site"). It covers what cookies are, why we use them, how they affect your experience, and the choices you can make.

By continuing to use the Site, you agree that cookies may be placed on your device as described below, unless you adjust your settings or refuse non-essential cookies through our preference tools where available.

What cookies are (and why they matter)

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help websites remember information about your visit - like whether you’re logged in, what language you prefer, and how the site performed during your session.

Cookies don’t typically identify you by name, but they can recognize a device or browser and connect your activity across sessions. Some cookies are set by us (first-party cookies). Others are placed by third parties (third-party cookies) that provide services like analytics, security, and marketing tools.

How we use cookies to keep gameplay smooth and your account protected

We use cookies to support core site features and to improve reliability. In practice, this may include:

• Keeping you signed in as you move between pages and secure account areas
• Protecting your account, helping prevent fraud, and maintaining platform integrity
• Saving your preferences (like language or region) so you don’t have to reset them each visit
• Measuring site performance so pages load efficiently and errors can be fixed quickly
• Understanding how visitors use the Site, so we can improve layout, navigation, and content
• Showing content and promotions that are more relevant to your interests, where permitted

Some of these uses are essential for the Site to function. Others depend on your consent and may be optional based on your location and applicable laws.

Cookie types we may use on this Site

Cookies generally fall into categories based on purpose. The exact cookies may change over time as we update the Site and the services we rely on.

Essential cookies - required for the Site to work

Essential cookies help the Site function correctly. They are used for features such as security, network management, session control, and account access. Without these cookies, key functions like logging in, keeping sessions stable, or processing secure actions may not work properly.

Because these cookies are necessary, they are typically enabled by default. If you block them in your browser, parts of the Site may fail to load or operate as expected.

Functional cookies - save your settings and preferences

Functional cookies help the Site remember choices you make, such as your preferred language, region, or certain display settings. They can also help personalize your experience based on non-sensitive preferences, making repeat visits smoother and faster.

If you disable functional cookies, the Site can still operate, but you may need to reselect preferences each time you return.

Performance and analytics cookies - help us improve speed, stability, and usability

Performance cookies (including analytics cookies) collect information about how the Site is used - for example, which pages are visited most often, how users move through the Site, and whether errors occur. This helps us improve performance, troubleshoot issues, and refine navigation.

These cookies typically collect aggregated data and are designed to support service improvement rather than directly identifying you.

Marketing cookies - tailor promotions and measure campaigns (where allowed)

Marketing cookies may be used to deliver more relevant advertising or promotional messaging and to measure campaign effectiveness. They can also help limit how often you see the same promotion and help us understand what content is most useful to players.

Where required by law, we will ask for your consent before enabling marketing cookies. If you opt out, you may still see promotions, but they may be less relevant to your interests.

Session cookies vs persistent cookies

Cookies may also be grouped by how long they last:

• Session cookies expire when you close your browser and help keep your session active while you browse.
• Persistent cookies remain on your device for a set period or until you delete them, helping the Site remember you between visits.

Third-party services that may set cookies

Some cookies on the Site may be set by third-party providers that support our operations. These providers may process data on our behalf (as service providers) or may act under their own policies depending on the service.

Common examples include:

• Analytics providers that help us understand traffic and usage patterns
• Security and fraud-prevention tools that help protect accounts and transactions
• Advertising and marketing partners that help deliver and measure promotions where permitted

Third-party cookies are governed by the third party’s own privacy and cookie practices. We encourage you to review their policies when you want more detail on how they handle data.

Your choices - how to manage, disable, or delete cookies

You can control cookies through your browser settings. Most browsers let you:

• See what cookies are stored on your device
• Delete cookies (all or specific ones)
• Block cookies from specific sites or block all cookies
• Set alerts when cookies are being placed

Instructions vary by browser (Chrome, Safari, Firefox, Edge, and others). If you use multiple devices or browsers, you’ll need to update settings on each one.

If we provide a cookie banner or preference tool, you can also manage non-essential cookie categories there, and update your selections later by revisiting the tool when available.

What happens if you block cookies

Blocking or deleting cookies can change how the Site works. For example:

• You may be logged out more frequently
• Some pages may load slowly or not display properly
• Preferences may reset each visit
• Certain account or cashier-related functions may fail
• Some offers or content may appear less tailored

Essential cookies are particularly important for stable account access and secure site features.

Consent and legal basis

Where required, we request your consent before placing non-essential cookies (such as marketing cookies). Essential cookies are used because they are necessary to provide the Site and its core functions.

If you consent to optional cookies, you may withdraw or adjust that consent later through your browser settings and any on-site preference tool we provide.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When updates are made, we’ll revise the policy content accordingly and may provide additional notice where required.

To learn more about our brand and services, you can also visit our main page here: Reels of Joy Casino.

Contact us about cookies and privacy

If you have questions about this Cookie Policy or how cookies are used on the Site, contact our support team at: support@reelsofjoy.com.